Privacy Policy

Thank you for choosing Hedy Sagner for your Sofa Cover needs. Our commitment is to protect your privacy, and this Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and purchase Sofa Cover products. By accessing our site and using our services, you agree to the terms described in this policy.

1. Information We Collect:

1.1 Personal Information:

  • When you make a purchase, create an account, or contact our customer service, we may collect personal information such as your name, address, email, and payment details. This information is essential for order processing and improving your shopping experience.

1.2 Device Information:

  • We automatically collect information about the device you use to access our website, including IP address, browser type, and operating system. This helps us enhance site functionality and troubleshoot technical issues.

1.3 Cookies:

  • Our website uses cookies to improve user experience and track website analytics. You have the option to manage cookie preferences through your browser settings.

2. How We Use Your Information:

2.1 Order Processing:

  • We use your personal information to process and fulfill your Sofa Cover orders, including shipping and delivery.

2.2 Customer Service:

  • Your contact information may be used to respond to inquiries, provide assistance, and address any concerns or questions you may have.

2.3 Communication:

  • With your consent, we may use your email address to send order updates, promotions, and newsletters. You can opt out of these communications at any time.

2.4 Analytics:

  • We analyze website traffic and user behavior to improve our products and services. This data is aggregated and anonymized to protect your privacy.

3. Information Sharing:

3.1 Third-Party Service Providers:

  • We may share your information with trusted third-party service providers who assist us in delivering our Sofa Cover products, such as shipping companies and payment processors.

3.2 Legal Compliance:

  • We may disclose your information if required by law or in response to legal requests, such as court orders or government regulations.

4. Data Security:

4.1 Security Measures:

  • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4.2 Payment Security:

  • Your payment information is encrypted during transmission and securely processed through reputable payment gateways.

5. Your Choices:

5.1 Opt-Out:

  • You can opt out of receiving promotional emails by following the instructions provided in the email or contacting us at [email protected].

5.2 Access and Correction:

  • You have the right to access and correct your personal information. Contact us if you need assistance.

6. Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at [email protected].

7. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices. Please review this page periodically for the latest information.

By using our website and purchasing Sofa Cover products from hedysagner.com, you agree to the terms outlined in this Privacy Policy.

Thank you for entrusting us with your privacy and choosing Sofa Cover products from Hedy Sagner.